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Contactless Open-Loop Payments in Transit White Paper
July 2022
To meet the rising demand of contactless payments in travel, transit authorities are exploring open-loop payments, which enable riders to use EMV® contactless solutions such as credit/debit cards, mobile wallets, or wearables to pay for rides. This paper focuses on the benefits of contactless open-loop payment solutions in transit, and considerations for implementing them to address rider preferences, increase efficiency, reduce rider and operational costs, and stay ahead of the technological curve.
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Payment Security Solutions Guide
July 2022
This guide provides a sustainable, multi-layered approach to mitigating card not present fraud for merchants. Merchants will learn about the evolving payments landscape for card not present payments and the solutions offered by American Express that can be adopted by them to complement their fraud prevention strategy.
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Amex Trendex: 2021 Digital Payments Edition, “Digital Convenience is Here to Stay”
November 2021
The most recent American Express Digital Payments Trendex research reveals consumers are growing consistently more comfortable with digital payments, opting for what’s most convenient and trusting merchants to protect their information. Merchants are quickly adapting to these preferences, adding new options for payment methods and enhanced security features for data protection.
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Touchless Payments Strategy Guide
June 2021
This guide is designed to help merchants think through their end-to-end touchless payments strategy. It offers useful information on current touchless payments capabilities and services, plus considerations to keep in mind as they implement them.
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Amex 2020 Digital Payments Trendex – “Small Business Perspectives” – Insights Paper
November 2020
Small merchants are pivoting key areas of their business strategy to adapt to the current environment and even, in some circumstances, find new opportunities.
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Amex 2020 Digital Payments Trendex – "Small Business Perspectives" – Infographic
November 2020
To continue to serve their customers, small businesses are shifting their strategies and bringing new ideas to the table.
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Amex 2020 Digital Payments Trendex – “The Time for Contactless Is Now” Insights Paper
September 2020
U.S. merchants are responding to consumer interest by adopting touchless, safer ways to pay.
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Amex 2020 Digital Payments Trendex – Infographic
September 2020
Contactless is the preferred way to pay for both Merchants and Consumers.
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2020 Digital Payments Survey – Consumer Insights Infographic
May 2020
COVID-19 is shifting consumer purchasing behavior and driving U.S. interest in contactless payments.
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2019 Digital Payments Survey – Consumer Insights Infographic
October 2019
Consumers have come to expect a fast and seamless checkout experience across all payment channels, meaning that wait time and ease of the payment experience have the potential to impact a sale.
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2019 Digital Payments Survey – Insights Paper
October 2019
Merchants are challenged with balancing the need for frictionless checkout without sacrificing the payment security of customers or their businesses.
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2019 Digital Payments Survey – Merchant Insights Infographic
October 2019
Merchants are challenged with balancing the need for frictionless checkout without sacrificing the payment security of customers or their businesses.
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